Please read these Terms & Conditions carefully before using our website or approving your artwork, prior to print.
By visiting and using the www.onespotprint.com.au website you agree to the terms listed below. If you do not agree, please do not use this website. We reserve the right to make changes to this agreement at any time. This agreement is between anyone who uses the website and One Spot Australia Pty Ltd (ACN: 624428977)
By making an online purchase, you agree to these terms:
- Are 18 years and over.
- Are entering into a legal contract with us.
We reserve the right to take legal action and seek compensation from the legal guardians or parents, if we suffer any loss or damage as a result of a minor that placed the order.
All Content on www.onespotprint.com.au including, but not limited to, graphics, text, images, design, software, code and appearance are the property of One Spot Australia Pty Ltd. They may not be copied, published, reproduced or used in any way, without the expressed permission and authorisation of OSA. Any other use, other than our intended use is strictly prohibited.
Uploaded Content for Print
By uploading your own artwork(s) you acknowledge that you have full legal rights to use any and all images, trademarks, logos and text you upload. One Spot Australia Pty Ltd accepts no responsibility for any unauthorised artworks that have been uploaded and then approved for print by the customer.
All prices are in Australian dollars (AUD) and will include the Goods and Services Tax (GST) which is added at checkout or invoice.
If by chance there is an error in our pricing, we reserve the right to advise the client prior to production and revise the price to the correct sum – if the amount is higher than originally quoted, OSA will refund the payment upon request.
All payments must be received in full at time of checkout. If a payment is not received, or is declined, we will not process your order. Once a payment is received and processing has begun, cancellation and or/a refund can not be achieved. We will not be responsible for any loss or damage that you suffer if a third party acquires unauthorized access to data that you have provided to us while placing an order at our website.
Limitation of Liability
One Spot Australia Pty Ltd shall not be liable for any damages that are the result of, or from the use of, or inability to use, the products sold through this site, nor for any damages caused to property, including vehicles, resulting from self installation of any products. OSA shall not be responsible for circumstances that have affected, accelerated or caused the loss of performance, aesthetic appeal and/or longevity of any product, including fading, tearing and loss due to environmental factors out of our control. Any images used throughout this website are for illustrative purposes only. Actual items may/will vary and this should be taken into account before ordering.
Return & Refund Policy
With every intention, One Spot Australia Pty Ltd tries to provide all our customers with products that meet the customer’s expectations as well as the specifications that are stated on our website. In the unlikely event that these expectations are not met, including loss or damage sustained during shipping, we request the customer contacts us via email immediately with a brief description of problem. We will try to make every effort to reach a mutually agreeable resolution. We will repair or replace any products which are not as stated on this website or are found to be defective. OSA offer full refunds on orders cancelled before approval, but reserves the right to recover any fees accrued by us, from your chosen payment method. OSA does not offer refunds on any completed custom printed product.
One Spot Australia Pty Ltd uses standard industry software for designing and print purposes. We cannot, and do not guarantee any colour matching and/or exact colour print. Colours in your artwork proof that are displayed on a screen are not accurate. Also, colours print differently depending on the materials used. OSA uses many manufactures and slight colour variations are possible and should be considered as acceptable. These will not be considered a production mistake and will not be considered grounds for a refund/return or reproduction. We will of coarse use our best judgement to match the colour.
One Spot Australia Pty Ltd will not proof read any designs made by customers. It is the sole responsibility of the customer to double check all your designs before submitting orders. OSA will not be held responsible for mistakes in design made by the customer. OSA will supply a proof for approval. Any changes in the proof has to be made before approval of the proof. All orders will be printed as per your approved proof. All responsibility for the final art check lay with the customer.
All artwork created by One Spot Print, remains the property of One Spot Australia Pty Ltd. OSA will supply a low resolution watermarked proof to all clients for approval purposes. Any finished artwork supplied by a customer, remains their own property.
Estimated Dispatch & Delivery Times
All turnaround and dispatch times are estimates only. On rare occasions, delays may occur. Once an item has been completed and dispatched, it is now under the ownership of the client and under the control of the courier company. Shipping times vary greatly and One Spot Australia Pty Ltd does not estimate or promise delivery times, shop pick-ups inclusive. Shipping delays can and do happen and OSA will not be help responsible as it is out of our control. Please be aware of this before making a purchase.